- To start sending Messages in your Native Desktop App, you'll start by clicking the 'Messaging' button on the left hand side
- Next you will see your 'Direct Messages' sections
- You will see a magnifying glass and a '+' next to direct messages
The Magnifying Glass will allow you to search your Organization Directory and the '+' will initiate a new conversation - You will also see a red indicator when you have a new message
- Click '+' next to 'Direct Messages' to start a new direct message
- Type in the users name and click 'Go' to initiate the message thread
- To search for a user, click on the magnifying glass icon located next to 'Direct Messages' for the search directory
- Search the name of the person that you want to message with, or search through the database of provider and staff members
- Click the name of the person that you wish to chat with and type your message in the text box at the bottom of the screen
- Press 'enter' to send
- You will see one check to indicate it was sent and a second check mark indicates it has been viewed
- Hovering over the double check mark will also reveal a time stamp of when the message was read
