To start sending Messages in your Native Desktop App, you'll start by clicking the 'Messaging' button on the left hand side
Next you will see your 'Direct Messages' sections
You will see a magnifying glass and a '+' next to direct messages
The Magnifying Glass will allow you to search your Organization Directory and the '+' will initiate a new conversationYou will also see a red indicator when you have a new message
Click '+' next to 'Direct Messages' to start a new direct message
Type in the users name and click 'Go' to initiate the message thread
To search for a user, click on the magnifying glass icon located next to 'Direct Messages' for the search directory
Search the name of the person that you want to message with, or search through the database of provider and staff members
Click the name of the person that you wish to chat with and type your message in the text box at the bottom of the screen
Press 'enter' to send
You will see one check to indicate it was sent and a second check mark indicates it has been viewed
Hovering over the double check mark will also reveal a time stamp of when the message was read
