• To Send a SMS Message to a patient Select 'Patients' in the left margin

  • Search patient name and Select 'SMS Messenger' [First blue button] for the chosen patient

  • Start typing your message

  • Select "+" to Attach Files, Open SMS templates or send a Check In

  • Patient will receive the message in real time from your provisioned phone number

  • Template messages may ask for a response including Yes, No, Cancel or Reschedule

  • The response can be viewed in the Messaging view under Patient SMS

To view SMS Dashboard:
Select 'Lists' then 'SMS Messenger'

  • There is the 'List' view

  • And there is the 'Templates' view

  • By selecting the 'List Name' you can view statistics and you can see if/what the patient Replied under the 'Reply' column

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